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Affordability, Dependable Coverage, Federal Efforts, News & Updates, State Efforts

Trust in Health Care Affordability, AI, and Rebuilding Patient Trust

Published On May 18, 2026

By: Natalie Davis

A 3-Part Video Series

Trust in the health care system is declining across the United States. 

In this three-part video series, Natalie Davis, Co-Founder and CEO of United States of Care, joins Rebecca Araujo of Formedics to explore the growing trust gap in the U.S. health care system and what it will take to rebuild patient trust. Drawing from United States of Care’s listening work with more than 30,000 people across all 50 states, these conversations examine how health care affordability, artificial intelligence (AI), and people’s lived experiences influence trust in health care today.

Video 1: Affordability & The Trust Gap in Health Care

Health care affordability is one of the biggest drivers of distrust in the health care system. In this conversation, Natalie Davis and Rebecca Araujo discuss how rising health care costs, medical debt, billing confusion, and financial stress shape patient trust, care-seeking behavior, and health outcomes.

Topics include:

  • The relationship between affordability and trust in health care
  • Why people delay or avoid care because of cost
  • The growing trust gap between people and corporate health care systems