In order to improve the health care system, we must start by listening to people and include them in every step of the process.
Our research and listening work is foundational to the organization. From understanding people’s needs, to designing policy through our innovation and policy design, to pushing for change through our state and federal efforts, USofCare is putting people first and centering equity along the way.
USofCare has led a strategic initiative to employ listening as a foundational step to informing the direction and priorities of the organization’s work. Too much of our current health care system has been influenced by partisan politics and well-funded special interests. We seek to shift that dynamic and center the conversation about health care around the needs of people. We are particularly interested in identifying inequities people face when seeking health care to inform appropriate policy solutions to close this gap.
- Champion authentic listening and public engagement to drive long-term change and center USofC’s priority policies and campaigns around the true needs of people.
- Identify the most effective messages that are resonant, values-based and increase support for our prioritized policies.
- Support USofC’s near-term efforts to craft and pass policies that address people’s needs.
- Understand people’s immediate needs resulting from the COVID-19 pandemic to inform federal and state level responses.
Our Research Approach
Our work is designed to strategically include several types of activities that are taking place simultaneously to provide a comprehensive picture of people’s needs, including:
- Commissioned research to learn even more about people’s values, needs, desired outcomes and policy solutions
- Community conversations to include in-depth interviews and deep listening conversations where we have open dialogue with individuals and small groups
- Regular analysis of public opinion to ground our findings in the wealth of existing research being commissioned by national leaders and to monitor shifts in the landscape – topline takeaways are being shared with state and federal policymakers
- Ongoing engagements and consultations with USofCare’s key stakeholders and external advisors, including public opinion research partners and members of the Voices of Real Life and Founder’s Council, which offer diversity of viewpoints based on lived experiences and expertise
- Academic research to identify specific factors and groups that correlate with disparate health outcomes and experiences
Voices of Real Life
In 2019 we launched the Voices of Real Life which aims to bring people from all walks of life to participate in and inform the change making process.
We seek to bring people living ordinary and extraordinary lives to provide perspectives and opportunities for learning. We apply these learnings into United States of Care’s priorities and ongoing work across policy, state and federal engagements.
Recent focus groups demonstrate the low bar of being satisfied with health insurance
USofCare recently undertook a series of focus groups as the next phase of our research to learn more about people’s needs and their perceptions of the health care system.
Federal Efforts, Research, Resources
Methods and Leading Practices for Advancing Equity and Support for Underserved Communities Through Government
United States of Care recently submitted the following comments to the Office of Management and Budget’s Request for Information (RFI) on Methods and Leading Practices for Advancing Equity and Support for Underserved Communities Through Government.
What We Learned At Our Inaugural Leadership Council Retreat
In April, we convened a group of our Leadership Councilmembers to think through smart, people-centered policy changes for the future of our health care system. This report includes the ideas, feedback, and key elements from those discussions.