United States of Care seeks a Program Assistant to join our growing team. The team at United States of Care works every day to ensure every person has access to the quality, affordable health care they need, regardless of their health status, ability, social need, race, ethnicity, sexual orientation, income, or where they live.
To succeed in this critical mission we need diverse perspectives and experiences. Working with our team means opportunities for collaboration with & learning from renowned leaders in U.S. health care policy. At every level we value and prioritize inclusion and diverse perspectives. Seeking unity over uniformity, we pay attention to the diverse interests, abilities, needs and backgrounds of every employee and strive to create an environment where everyone is heard and feels that they belong. We learn from each other, and feedback from our team members are integrated into our work. Read more about our role in creating an equitable health care system on our website. Applicants from diverse backgrounds and communities are strongly encouraged to apply.
The Program Assistant works with USofCare’s Innovation Lab team to support the team’s work to understand people’s needs from, and experiences with, the health care system and identify and create innovative policy solutions to address these needs. The Program Assistant reports to the Senior Director, Innovation Lab, and supports the Senior Director, Director of Research and Community Engagement, and their teams with scheduling, organizing, coordinating team work, communicating with external partners, and assisting with writing and research as needed. The Assistant is entrepreneurial, collaborative, passionate about health care policy, has strong organizational skills, excellent attention to detail, and manages to meet deadlines. They manage up on progress of assignments and are eager to pitch in when needed.
Responsibilities and Duties
- Provide administrative support and coordinate aligned work across internal teams;
- Help to organize weekly team meetings and other team projects and activities, including knowledge capture and action item tracking using our internal database (Raiser’s Edge NXT);
- Handle scheduling, planning, and logistics for external meetings, briefings, and engagements, including coordination of materials and follow up;
- Support tracking and reporting against programmatic grants or partnership engagements;
- Assist teams in development and implementation of strategy, and creation of resources, events, and communication with partners such as Voices of Real Life, USofCare’s council of individuals who share their lived experiences to guide and advise USofCare’s work;
- Conduct background research on health care policy issues, literature reviews, and keep ongoing internal research projects up to date;
- Write, edit, and proofread materials; produce or contribute to reports, slidedeck presentations, resources, blog posts, op-eds, and other external communications materials;
- Assist in maintaining website content and external collateral;
- Prioritize diversity, equity and inclusion principles, including utilizing the organization’s equity lens, to inform all work;
- Assist with recruitment and logistical activities for listening work and community conversations;
- Assist with cleaning and processing qualitative data from focus groups, listening sessions, and 1:1 conversations;
- Assist with coordination of intern activities, including hiring and possible supervision of interns, as well as collaborating with interns on projects as needed;
- Contribute to other organizational initiatives as needed.
- Up to two years of professional experience required which can include internships, professional work experience in health policy and/or public health preferred;
- A strong commitment to ensuring everyone has access to quality, affordable health care;
- Dedication to operating in a diverse, bipartisan learning atmosphere exploring multiple policy solutions to achieve that mission;
- Familiarity with health care policy issues, which may include Medicare, Medicaid and CHIP, and the Affordable Care Act, and/or policy areas related to increasing access to care and controlling health care costs;
- Demonstrated interest and/or relevant internship or work experience in community engagement and research;
- Relevant internship or work experience demonstrating strong organizational and interpersonal skills including excellent organizational and time management skills and the capacity to proactively manage multiple deadlines and projects simultaneously;
- Meticulous attention to detail and proofreading skills;
- Superb writing, research, and communication skills; ability to produce high quality writing and research under time pressure when required;
- Flexible and enthusiastic about working in a startup environment and willing to take on a wide range of tasks necessary to support a growing policy operation;
- Exceptional work ethic and demonstrated ability to work independently on assignments and projects and use sound judgment and critical thinking skills;
- Ability to take informed risks, step out of your comfort zone and embrace ambiguity; use organization’s collective intelligence to solve problems, weigh outcomes, and take calculated risks;
- Strong computer proficiency, including Microsoft Office (Excel, Word, PowerPoint), GSuite, social media platforms, and Mail Chimp.
Compensation and Location
United States of Care offers a very generous compensation package including medical, dental, and vision insurance; 403b with match, and paid time off. This position is fully remote and may have minimal travel required. The salary for this position is $42,000.
The position is open until filled. Qualified candidates will be contacted for a screening interview if selected to move forward in our hiring process.